Wednesday, May 17, 2006

Them that can do. Them that can't are put in charge of security.

I receive a letter yesterday from the McCombs School of Business at The University of Texas at Austin. It was a nice chatty letter. From the Dean. Also so polite. And, it added, by the way, we disclosed your name, social security number, address and birthday to "an unauthorized and unknown person." But, how the heck am I doing otherwise.

"The Management Information Systems (MIS) BBA Program...has been recognized for many years by U.S. News and World Report as the #1 public U.S. MIS Program (and #3 among all programs)." So, if you want to learn how to setup an information system prone to a "security breach" you be sure to apply for admission today.

And, my favorite part: Once you go through all the steps on the McCombs School of Business "Data Theft Information Page" and have spent the entire evening dealing the credit bureaus and paying for theft protection services, you come to the following step, which is, in my opinion, the ultimate in adding insult to injury. Having let a hacker steal my personal data, they want me to update it? Why? In case he comes back?

How can I update my contact information with the University?

If you are concerned that the University may not have your current contact information, you may use our online form at https://www.mccombs.utexas.edu/dataform to provide your current information.

If you would like to update your current contact information by phone, please contact us at 475-9020 (local Austin number) or 866-657-9400 (toll-free). Our help desk is open 8 a.m. to 6 p.m., Monday through Friday.

Note: Updated contact information will take several business days to process and may not be available for the data theft notifications now being sent out. Returned mail will be resent using the updated contact information.

1 comment:

Jay Noel said...

You know, at least they are polite about it.
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as was the officer today when I went to file the police report!